Cannot install Ruby version 2.3.1

Hi, I’m having trouble downloading ruby version 2.3.1 with rbenv install and sudo rbenv install. Please help!

Hi Katherine,

The most likely cause for this would be an old version of homebrew or something typed incorrectly from the previous commands.

  1. Were you able to run the other installation commands without getting any errors for the command line tools or homebrew?

  2. Can you post a screenshot of your /.bashrc file? This is a hidden file in your root directory that we modify in some of the previous commands, so we should check to see that everything is typed correctly. You can open it up in a text editor or atom.

  3. Another possibility: are you running any anti-virus software? It might be getting in the way.

Well, when I install Homebrew, I am given warning: unable to access error, but it does say installation successful at the end.

Also, I don’t know how to find the bashrc file.

Thanks!

Your /.bashrc file is a hidden file in your root directory. The command to view hidden files for mac should be Cmd + Shift + . (dot) when you have your root directory open in your finder.

:confused: Nothing happens when I do Cmd + Shift + . (dot) in the root directory.
Is there another way to locate it? Is it possible for someone to help me if I physically go to the academy?

Hi, just wanted to follow up on my issue, not sure if this is the correct file.

Hi Katherine,

This one slipped past me last week- sorry!

Your .bashrc looks fine.(It looks like you ran the commands 3 times, judging by the repeat lines)

Can we try a couple of lines in your terminal and take a look at the results? These should give us some information about the programs we’ve been installing.
which xcode-select

brew doctor

which rbenv

Last login: Thu Sep 6 22:54:04 on ttys000
Katherines-MacBook-Air:~ katherinechiang$ which xcode-select
/usr/bin/xcode-select
Katherines-MacBook-Air:~ katherinechiang$ brew doctor
Please note that these warnings are just used to help the Homebrew maintainers
with debugging if you file an issue. If everything you use Homebrew for is
working fine: please don’t worry or file an issue; just ignore this. Thanks!

Warning: “config” scripts exist outside your system or Homebrew directories.
./configure scripts often look for *-config scripts to determine if
software packages are installed, and what additional flags to use when
compiling and linking.

Having additional scripts in your path can confuse software installed via
Homebrew if the config script overrides a system or Homebrew provided
script of the same name. We found the following “config” scripts:
/Library/Frameworks/Python.framework/Versions/2.7/bin/python2-config
/Library/Frameworks/Python.framework/Versions/2.7/bin/python2.7-config
/Library/Frameworks/Python.framework/Versions/2.7/bin/python-config

Warning: Unbrewed header files were found in /usr/local/include.
If you didn’t put them there on purpose they could cause problems when
building Homebrew formulae, and may need to be deleted.

Unexpected header files:
/usr/local/include/node/android-ifaddrs.h
/usr/local/include/node/libplatform/libplatform-export.h
/usr/local/include/node/libplatform/libplatform.h
/usr/local/include/node/libplatform/v8-tracing.h
/usr/local/include/node/node.h
/usr/local/include/node/node_api.h
/usr/local/include/node/node_api_types.h
/usr/local/include/node/node_buffer.h
/usr/local/include/node/node_object_wrap.h
/usr/local/include/node/node_version.h
/usr/local/include/node/openssl/aes.h
/usr/local/include/node/openssl/archs/BSD-x86/opensslconf.h
/usr/local/include/node/openssl/archs/BSD-x86_64/opensslconf.h
/usr/local/include/node/openssl/archs/VC-WIN32/opensslconf.h
/usr/local/include/node/openssl/archs/VC-WIN64A/opensslconf.h
/usr/local/include/node/openssl/archs/aix-gcc/opensslconf.h
/usr/local/include/node/openssl/archs/aix64-gcc/opensslconf.h
/usr/local/include/node/openssl/archs/darwin-i386-cc/opensslconf.h
/usr/local/include/node/openssl/archs/darwin64-x86_64-cc/opensslconf.h
/usr/local/include/node/openssl/archs/linux-aarch64/opensslconf.h
/usr/local/include/node/openssl/archs/linux-armv4/opensslconf.h
/usr/local/include/node/openssl/archs/linux-elf/opensslconf.h
/usr/local/include/node/openssl/archs/linux-ppc/opensslconf.h
/usr/local/include/node/openssl/archs/linux-ppc64/opensslconf.h
/usr/local/include/node/openssl/archs/linux-x32/opensslconf.h
/usr/local/include/node/openssl/archs/linux-x86_64/opensslconf.h
/usr/local/include/node/openssl/archs/linux32-s390x/opensslconf.h
/usr/local/include/node/openssl/archs/linux64-s390x/opensslconf.h
/usr/local/include/node/openssl/archs/solaris-x86-gcc/opensslconf.h
/usr/local/include/node/openssl/archs/solaris64-x86_64-gcc/opensslconf.h
/usr/local/include/node/openssl/asn1.h
/usr/local/include/node/openssl/asn1_mac.h
/usr/local/include/node/openssl/asn1t.h
/usr/local/include/node/openssl/bio.h
/usr/local/include/node/openssl/blowfish.h
/usr/local/include/node/openssl/bn.h
/usr/local/include/node/openssl/buffer.h
/usr/local/include/node/openssl/camellia.h
/usr/local/include/node/openssl/cast.h
/usr/local/include/node/openssl/cmac.h
/usr/local/include/node/openssl/cms.h
/usr/local/include/node/openssl/comp.h
/usr/local/include/node/openssl/conf.h
/usr/local/include/node/openssl/conf_api.h
/usr/local/include/node/openssl/crypto.h
/usr/local/include/node/openssl/des.h
/usr/local/include/node/openssl/des_old.h
/usr/local/include/node/openssl/dh.h
/usr/local/include/node/openssl/dsa.h
/usr/local/include/node/openssl/dso.h
/usr/local/include/node/openssl/dtls1.h
/usr/local/include/node/openssl/e_os2.h
/usr/local/include/node/openssl/ebcdic.h
/usr/local/include/node/openssl/ec.h
/usr/local/include/node/openssl/ecdh.h
/usr/local/include/node/openssl/ecdsa.h
/usr/local/include/node/openssl/engine.h
/usr/local/include/node/openssl/err.h
/usr/local/include/node/openssl/evp.h
/usr/local/include/node/openssl/hmac.h
/usr/local/include/node/openssl/idea.h
/usr/local/include/node/openssl/krb5_asn.h
/usr/local/include/node/openssl/kssl.h
/usr/local/include/node/openssl/lhash.h
/usr/local/include/node/openssl/md4.h
/usr/local/include/node/openssl/md5.h
/usr/local/include/node/openssl/mdc2.h
/usr/local/include/node/openssl/modes.h
/usr/local/include/node/openssl/obj_mac.h
/usr/local/include/node/openssl/objects.h
/usr/local/include/node/openssl/ocsp.h
/usr/local/include/node/openssl/opensslconf.h
/usr/local/include/node/openssl/opensslv.h
/usr/local/include/node/openssl/ossl_typ.h
/usr/local/include/node/openssl/pem.h
/usr/local/include/node/openssl/pem2.h
/usr/local/include/node/openssl/pkcs12.h
/usr/local/include/node/openssl/pkcs7.h
/usr/local/include/node/openssl/pqueue.h
/usr/local/include/node/openssl/rand.h
/usr/local/include/node/openssl/rc2.h
/usr/local/include/node/openssl/rc4.h
/usr/local/include/node/openssl/ripemd.h
/usr/local/include/node/openssl/rsa.h
/usr/local/include/node/openssl/safestack.h
/usr/local/include/node/openssl/seed.h
/usr/local/include/node/openssl/sha.h
/usr/local/include/node/openssl/srp.h
/usr/local/include/node/openssl/srtp.h
/usr/local/include/node/openssl/ssl.h
/usr/local/include/node/openssl/ssl2.h
/usr/local/include/node/openssl/ssl23.h
/usr/local/include/node/openssl/ssl3.h
/usr/local/include/node/openssl/stack.h
/usr/local/include/node/openssl/symhacks.h
/usr/local/include/node/openssl/tls1.h
/usr/local/include/node/openssl/ts.h
/usr/local/include/node/openssl/txt_db.h
/usr/local/include/node/openssl/ui.h
/usr/local/include/node/openssl/ui_compat.h
/usr/local/include/node/openssl/whrlpool.h
/usr/local/include/node/openssl/x509.h
/usr/local/include/node/openssl/x509_vfy.h
/usr/local/include/node/openssl/x509v3.h
/usr/local/include/node/pthread-barrier.h
/usr/local/include/node/stdint-msvc2008.h
/usr/local/include/node/tree.h
/usr/local/include/node/uv-aix.h
/usr/local/include/node/uv-bsd.h
/usr/local/include/node/uv-darwin.h
/usr/local/include/node/uv-errno.h
/usr/local/include/node/uv-linux.h
/usr/local/include/node/uv-os390.h
/usr/local/include/node/uv-posix.h
/usr/local/include/node/uv-sunos.h
/usr/local/include/node/uv-threadpool.h
/usr/local/include/node/uv-unix.h
/usr/local/include/node/uv-version.h
/usr/local/include/node/uv-win.h
/usr/local/include/node/uv.h
/usr/local/include/node/v8-debug.h
/usr/local/include/node/v8-inspector-protocol.h
/usr/local/include/node/v8-inspector.h
/usr/local/include/node/v8-platform.h
/usr/local/include/node/v8-profiler.h
/usr/local/include/node/v8-testing.h
/usr/local/include/node/v8-util.h
/usr/local/include/node/v8-value-serializer-version.h
/usr/local/include/node/v8-version-string.h
/usr/local/include/node/v8-version.h
/usr/local/include/node/v8.h
/usr/local/include/node/v8config.h
/usr/local/include/node/zconf.h
/usr/local/include/node/zlib.h

Warning: You have unlinked kegs in your Cellar
Leaving kegs unlinked can lead to build-trouble and cause brews that depend on
those kegs to fail to run properly once built. Run brew link on these:
git
Katherines-MacBook-Air:~ katherinechiang$ which rbenv
/usr/local/bin/rbenv
Katherines-MacBook-Air:~ katherinechiang$

Let’s test something out here… Can you go into your usr/local/include folder and try moving your node folder to your desktop? I think that your installation of node might be getting in the way of our ruby installation because of our error message relating to openssl.

After moving that folder into a safe place, let’s make sure homebrew and rbenv are up to date using the following commands:
brew update
brew upgrade rbenv ruby-build

Let’s also folllow the other message’s advise and type
brew link git to get around those permissions errors.

then lets try to install Ruby again:
rbenv install 2.3.1

Let me know if you’re still getting the same errors or if anything new pops up!

This is what I get now.

Hi, just wanted to follow up on this from last week.

Hi Katherine,

I’m going to pass this one up the chain. I’ll have an update for you ASAP.

Can you access the file that the results are logged to (in your last screenshot, in that brown highlighting)? it may contain some better clues.

You can type pbcopy < NAME_OF_LOG_FILE_HERE to put the file contents in the clipboard and then paste directly into the thread.

I went to the academy at SF at someone there helped me. The error was because I had Avira Anti-virus.
So, everything’s good now. Thanks for the help though!

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